Returns Policy
You may return most new, unopened, Unused items within 15 days of delivery for a full refund or Exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.), Otherwise for Returns or Exchanges please package unused item properly and return ship to the store address with a copy of receipt and note stating if you want a refund or to exchange.
Riders Biker Supply att: RETURNS
2305 S. State Hwy 121 Suite 200
Lewisville, Tx 75067
You should expect to receive your refund quickly after received of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please call 972-221-2200 with your order number and details about the product you would like to return. We will make note of return.
Shipping
When you place an order, we will make every effort to ship the same business day or next business day and delivery dates for you based on the shipping times of carrier.